Listen & Learn Lab: Arc of the Who: Listening, Evoking, Facilitating Growth
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Join ICF NYC for a special edition of our acclaimed Listen & Learn Lab series! Gain rare access to real-session audio and engage in guided discussion with MCC coaches. This interactive experience highlights practical coaching techniques, reflective inquiry, and opportunities to sharpen your skills through observation and dialogue.
Event Topic: Arc of the Who: Listening, Evoking, Facilitating Growth
In this experiential session, we’ll explore how the arc of three ICF Core Competencies—Listens Actively, Evokes Awareness, and Facilitates Client Growth—supports you in trusting the client, yourself, and the coaching process. This arc invites the coach to surrender to the moment and center on the WHO—the human in front of you—their identity, beliefs, emotions, and unique essence.In celebration of ICF’s International Coaching Week and ICF NYC’s theme, “NYC: Nurture Your Coaching,” this special session is designed to help you relax into the core competency arc to create more ease, flow, and confidence in your coaching.
Purpose:
Experience MCC coaches coaching real clients to develop your active listening skills and expand your fluency of coaching competencies.
Learning Objectives and Outcomes:
- Discover new coaching styles and perspectives.
- Gain exposure to diverse approaches within ICF coaching standards.
- Build confidence in your unique coaching style.
- Define and embrace your personal coaching approach.
Acquire ready-to-use techniques for your next coaching session.
Sophia Casey, MCC

Sophia Casey is a Master Certified Coach (MCC) credentialed by the International Coaching Federation (ICF). She is the Founder and Chief Empowerment Officer (CEO) of the global coaching certification organization, ICLI RISING (International Coaching & Leadership Institute Rising). Additionally, she is the Founder and CEO of Sophia Casey Enterprises, a leadership development, executive coaching, and consulting firm. Some of her proudest moments are being named Director of First Impressions for a former Vice President of the United States, mentoring more than 600 coaches, serving as the Executive Life Coach and co-facilitator for a series of T.J. Maxx’s Maxx You Project career workshops, and being awarded Best Americas Coach in 2023. Sophia is relentless in supporting ICLI RISING’s commitment to co-creating freedom through coach training and leadership development and is an 8-time published author having just released the very popular business startup book for coaches, “Business Baddie’s Blueprint: Step-by-Step Instructions, Insider Tips, and Hands-On Exercises to Launch Your Coaching Biz with Ease.”
Maria Glenn, MCC

Maria Glenn, MCC, is an executive and team coach dedicated to helping professionals unlock their full potential. As founder of Assenter Coaching, she specializes in developing high-potential talent and transforming organizational culture by fostering authentic and conscious leaders. Assenter’s ICF-accredited Executive Coaching Certification (XCC) has a global reach, offering a business-focused coaching approach. Maria designs customized programs that enhance productivity and drive growth. Outside of work, she enjoys yoga, travel, and staying active with her husband and adult children.
Note that in accordance with our Event Policies and Procedures, event tickets are not refundable. Refer to our Event Policies and Procedures for additional information.
ICF NYC Recording Policy:
Event will NOT be recorded. This event is highly interactive and will NOT be recorded. As an attendee, you are expected to participate fully and support your colleagues in breakout rooms actively practicing the skills and providing feedback in support of growth. Please register only if you plan to attend and actively participate. Tickets are not refundable in accordance with our event policies.
Any form of recording NOT initiated by the host (including but not limited to video, audio, or chat recording, including transcription) is not permissible. The meeting host reserves the right to remove any participant (person or technology) that fails to comply with the policy. Accordingly, it is the responsibility of every participant to know what technologies (including zoom and browser plugins) that they have installed on their device and if they have the potential to violate this policy.
CCEU Issuance:
CCEUs will be sent within 7 – 10 business days to all attendees who participate in most of the event.
CCEU eligibility and issuance
In accordance with ICF guidance, in order to receive CCEUs for ICF NYC events, you must attend a minimum of 80% of the event whether virtual or in-person.
CCEU certificates are not awarded for attending less than the 80% threshold or for watching recordings.
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Ticket Information
Please login first to register as an ICF NYC Member!
Additional Details
CCEU - 1.5 CC