Frequently Asked Questions for the ICF Website

Categories for questions:

1. Local ICF Chapters vs. ICF Global:

How do I join ICF NYC?

In order to join ICF NYC, you MUST first join ICF Global, the international parent organization of which ICF NYC is a Charter Chapter. The application link is here: It is not possible to join the New York City Chapter unless you (1) are eligible (meet the criteria thresholds) and (2) have already joined the Global organization. ICF NYC does not run a separate membership recruitment program at the local level. Once your Global membership is complete, you can pick New York City as your home chapter, and Global sends us your name and member number. Only at this stage are we able to add you to our membership platform and onboard you as an NYC Chapter member.

How do I resolve a problem I am experiencing when trying to join ICF?

Please be aware that ICF NYC and ICF Global run entirely separate operations. If you encounter a challenge or experience a delay in joining through ICF Global's platform, ICF NYC, unfortunately, does not have any line of sight to the issue. From time to time, we will communicate our chapter's member questions or needs to Global and can try to assist in bridging communication. If for example, one of our members is struggling with an ICF Global webinar or has a question that is beyond our NYC remit, we can share the issue with ICF Global, but ICF NYC would not be able to provide the solution to you.

What is the difference between what Global and the local chapters offer?

There are many ICF Member benefits, including resources to help you be a better coach and run a better business. ICF Members also benefit from networking, discounts, and professional development opportunities. Most importantly, ICF is here to ensure the entire coaching profession maintains high standards and a stellar reputation.

ICF Global operates internationally at a Global level and provides:

  • Credentialing
  • Negotiated discounts with service providers (e.g., insurance, technology platforms, and others as may be in effect at any given time)
  • Business Development resources (e.g., templates, logos, presentations, etc)
  • Lifelong learning and professional development via webinars put on through Global Communities of Practice (CoPs)
  • Global and local connections (e.g., Reciprocal Coaching program, Global CoPs)
  • Research
  • Events on a global level, for example, ICF Advance and ICF Converge and a Business Development series

ICF NYC Chapter operates at the local level and provides:

  • Professional development and networking events (live and virtual) open to members and non-members
  • Members-only events (e.g., CoachCafes, New Member Meetups, and other member-only social events)
  • Pro bono coaching opportunities through formal programs designed within the NYC region

2. Membership:

What are the different chapters that exist in the area?

Can one member be a member of multiple chapters?

  • No. You can only pick one affiliated local chapter.

Can I attend events at different chapters?

  • Yes. Usually, different chapters welcome guests to attend their events, although you may have to pay more for a ticket as a guest. Some events are for members only. Each ICF chapter operates differently; please check their websites for more information.

What is the ICF NYC Chapter membership structure?

  • We keep it simple. There is only one tier – ICF NYC member. And you don’t have to pay an additional fee to join our chapter.

Why do some chapters charge for membership and some don’t?

  • Each ICF chapter sets its own policies and practices. Rather than charge a single, higher chapter fee, which many chapters do, ICF NYC charges per event. ICF NYC also offers our member rate to all ICF members, regardless of chapter. We have found this works best to allow our members to be as active or not as they wish to be. It also streamlines our operating practices and practices for event registration.

3. Events:

Refer to ICF NYC’s Chapter Event Policies and Procedures for questions on registration, pricing, event cancellation and other ticketing information.

Why does ICF NYC charge fees for professional development events?

  • ICF NYC charges event fees for our professional development events as a revenue source. The revenues go both to cover the costs of the events themselves in addition to the costs incurred to run our chapter such as: programming, management and business systems, insurance, professional support (e.g., virtual assistant, web developer, accountant, etc.), accessibility, awareness efforts to elevate the profession, pro bono initiatives with organizations serving the community, and other incurred costs associated with running a 900+ person professional organization. If ICF NYC relied solely on our member rebates, we could not deliver the scale of programming that we aim to given the costs for venues, catering and other requirements in the NYC market.

What are the differences between the various types of events listed on the ICF NYC Events Calendar?

ICF NYC offers a range of events. Throughout the year, we offer a mix of in-person and virtual events. Some events are public, and open to non-members. Other events are member-only. We are continually adding to our offerings, but broadly, our events include the following:

  • Professional Development programs are formal learning events with stated program agendas and learning outcomes. They typically feature one or more presenters or panelists, and CCEU certificates (Core Competency and/or Resource Development depending on the topic and as approved by ICF Global) are issued to those who attend the event. Professional Development events cover a range of topics, reflecting the interests and specializations of ICF NYC’s memberships. Learn more about our current programming themes here. Professional Development events charge a fee, and are open to ICF NYC members and non-members.
  • Breakfast and a Book Club is a monthly facilitated discussion series taking place the second Monday of each month at 8 am (unless otherwise noted). Books are selected in advance by nomination and member voting. Each meeting awards 1 CCEU credit (Core Competency and/or Resource Development depending on the topic and as approved by ICF Global). These events are free for ICF NYC members and open to non-members for a fee.
  • CoachCafes are monthly ICF NYC member-only meetings hosted and facilitated by members. Each CoachCafe meeting has a theme. CoachCafes are for networking, informal peer learning and support, and community building within the ICF NYC chapter and are free to attend. Attendees may receive 1 Resource Development CCEU for attending each meeting.
  • Social events take place throughout the year for networking and community building and include the annual summer social and holiday party, volunteer appreciation events, new member mingles, chapter Town Halls, and other events scheduled from time-to-time. No CCEUs are awarded for attending. The event registration page will indicate whether a specific event is member-only or public and whether there is a fee.

4. CCEUs:

What are CCEUs for?

  • CCEUs are Continuing Coach Education Units and they are important to members who hold an ICF credential (ACC, PCC, MCC) due to requirements for continuing education to maintain, renew or upgrade the credential. If you are working on getting your credentials, you want to keep your CCEUs for proof of training beyond the core training requirements.

How do we receive CCEUs?

  • After each event that you attend that offers CCEUs, the CCEU certificate is emailed out by the Chapter, typically within 48 hours, in a post-event email.

5. Content Available/Resources:

What are the ways to obtain content if you don’t attend events and webinars?

How can you purchase recordings (webinars and in-person events when available)?

6. Members vs. Non-members:

Can non-members attend ICF NYC events and which events?

  • Yes. All are welcome to our professional development programs and monthly Breakfast and a Book Club. Our CoachCafe meetings are for ICF NYC members only, but you can attend once as a guest. Social events vary. The event registration page will indicate whether a specific event is member-only or public and whether there is a fee.

What is the difference between non-members and members?

For event purposes, ICF NYC has three general registration categories:

  • ICF NYC members are those individuals who are members of the chapter. When joining ICF Global, these individuals have selected ICF NYC as their local chapter.
  • ICF Members (not NYC) are ICF Global member, but have other chapter designated as their local chapter.
  • Non-members or Guests are not members of ICF Global or the ICF NYC Chapter.

Why join the ICF NYC Chapter?

  • We're one of the most active, diverse, and supportive communities of coaches with a wide variety of opportunities for professional development, continuing education, and meaningful connections. Please visit Why ICF NYC? page to learn more.

7. Mentor Coaching:

How does one find a mentor coach?

  • The easiest way is to ask other members you know and trust for a recommendation. You may also leverage the ICF Mentor Coach Registry to search for mentor coaches.

What is mentor coaching?

  • Mentor Coaching for an ICF Credential consists of coaching and feedback in a collaborative, appreciative and dialogued process based on an observed or recorded coaching session to increase the coach’s capability in coaching, in alignment with the ICF Core Competencies.

8. Coach Supervision:

What is coach supervision and how can I participate in this?

  • Coaching Supervision focuses on the development of the coach's capacity through offering a richer and broader opportunity for support and development. Coaching Supervision creates a safe environment for the coach to share their successes and failures in becoming masterful in the way they work with their clients.

9. Get Involved- Volunteering:

How can I volunteer my time with the chapter?

  • Participating in our committees is a great way to grow your coaching network, cultivate new friendships, develop new skills, see your ideas and interests reflected in the chapter, and have fun working with very collaborative teams. Our committees are also our leadership development pipeline. For those interested in future contributions to the ICF NYC Chapter Board, joining a committee is the starting point to learn about and contribute to growing the chapter. On average, our volunteers serve a handful of hours each month.

10. Administrative:

How can I create a profile on the ICF NYC website?

  1. Click on "forgot password" - enter your email and code
  2. Reset your password
  3. Login with the new password
  4. Accept the "terms of use"
  5. Click on "your name" in the upper right corner
  6. Click on "view profile"
  7. Click on "Edit profile"
  8. Click on "Save" once you've entered your information

How do I log into my profile?

  • Enter your email and password into the designated space on the top right of the site.

11. Credentialing:

  • ICF credential-holders are part of a self-regulating group of elite coaches who provide accountability to clients and the coaching profession as a whole. They pursue and complete rigorous education and practice requirements that provide unquestioned legitimacy to their commitment to excellence in coaching.

What is the process?

  • While there are several paths to becoming an ICF credentialed coach, ICF recommends attending an Accredited Coach Training Program (ACTP). An ICF ACTP is considered an all-inclusive coach training program. An ACTP includes a minimum of 125 hours of coach-specific training, including comprehensive instruction around the ICF Core Competencies, Code of Ethics and the ICF definition of coaching. This type of program also includes Mentor Coaching, observed coaching sessions and a comprehensive final exam that evaluates a student's coaching competency. Review the different types of training programs.

How can I go from an ACC credential to either the PCC or MCC?

  • You can apply for any level credential as long as you meet all requirements for that level. Most applicants start off with the ACC because they do not have the number of coaching hours to go straight to the PCC level. Find out more on ICF Global’s website -

Credentialing Handbook to help you navigate through the credentialing process:

ICF Credentialing Informational Video:

  • For those of you interested in or going through the credentialing process, the ICF Credentialing team has created an informative pre-recorded Credentialing Informational Video,

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